In an effort to remain timely with our patient flow and allow for optimal client access, we have implemented the following cancellation policy:
You will be reminded of these at the time of scheduling.
We understand that unplanned issues can come up and you may need to cancel an appointment. Unfortunately, it has been our experience that most of the time un-kept appointments are not due to emergencies.
As a courtesy, we confirm appointments via email, and text, and send plenty of reminders of your upcoming appointments. If we have a cancellation on the schedule, we like to offer the time slot to a client on our waiting list, or who is calling for a same-day appointment. Without notice of cancellation, we are unable to do this. When a patient does not show up for a scheduled appointment, another patient loses the opportunity to be seen.
Thank you for being a valued client and for your understanding and cooperation in regard to this policy.
At Pure Beauty Aesthetics we work with each client to discuss treatment objectives and review likely outcomes, benefits, and risks associated with each treatment. We offer individual treatment as well as significantly discounted treatment package options so each client may choose the approach that is best suited to their needs and budget.
Once services are purchased they will not be refunded, however, to ensure our clients always receive the greatest experience at Pure Beauty Aesthetics unused service values (cash equivalent for the remaining amount of a treatment package) can be applied to any other service at Pure Beauty Aesthetics.
All treatment sales (such as, but not limited to Laser Treatments, Facials, HydraFacials, Microneedling, or Chemical Peels) are final; refunds or credits cannot be offered once treatment is completed.
For Skin Care Products, all sales are final, however, should you have a skin reaction to one of the products, it can be exchanged or returned for a full refund within 7 days of purchase.
We will be honest in all our dealings with you. Aesthetics is not an exact science and how you may respond to a given treatment will vary from person to person. It is virtually impossible to predict results and therefore payments made for services are for treatments to be performed - not for a specific result. However, we always strive to achieve the absolute best result that we can for you.
Scheduling your appointment is your acceptance of these policies.
MEMBERSHIP REFERRAL CREDIT
Receive a $50 membership referral credit! When a new client you referred also signs up for membership, you both receive a $50 credit on your account. The referring client must be a member; credits may not be used toward membership fees.
Redeemable at Pure Beauty Aesthetics for in-clinic purchases. This card cannot be exchanged or redeemed for cash. Card will not be replaced if lost, stolen, or damaged.
All gift cards issued by Pure Beauty Aesthetics are valid for one (1) year from the date of purchase.
Gift cards are non-refundable.
*All Policies are subject to change.
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Pure Beauty Aesthetics is located in Albany, Oregon 97321, serving patients throughout Albany, Corvallis, Lebanon, Junction City, Harrisburg, Monroe, Silverton, Monmouth, Keizer, Scio, Eugene, Jefferson, Springfield, Salem, and surrounding areas.